James Smith
Why Dashboards Are Not Enough!
You’ve most likely heard the adage “a picture is worth a thousand words.” Well, today I’m ...
How to Stay Ahead of Your Competition by Using a DoD Framework
Observe-Orient-Decide-Act (OODA)—in an insightful article about what makes certain ...
4 Times Waterfall Projects are the Better Choice
At times, Don’t Go Chasing Waterfalls can seem like the theme song of the Agile movement, ...
We Keep You Alive to Serve This Ship - Row Well and Live
“We keep you alive to serve this ship – row well and live”. These were the words spoken ...
Why the Old Customer Support Model is Dying
Before anyone accuses me of click-baiting this title, let me explain. The customer ...
A Step-by-Step Guide to Mind Mapping
If you are like me, the term "mind mapping" may be a foreign one to you. I had not come ...